Customer Services

·       Customer Services – Your Satisfaction Guaranteed

Shipping & Delivery

In-stock items ship 1-2 business days after payment is received or cleared. Tracking numbers are provided upon request by telephone or through email only!

If we are unable to ship all or part of your order for any reason, we will give an IMMEDIATE refund.

The shipping quote listed here is only for customers from the US continental 48 states (exclude Alaska and Hawaii) and Canada (exclude NU). Customers from other parts of the world need to contact us first to get the
Shipping quote before placing your order with us.

Privacy & Security

Overview

Durasonix Ultrasonic Cleaner is aware of the need to address Internet privacy issues and we believe you should be aware of how we intend to treat any information about you that we might receive on the Internet as a result of your
visit to the site.

Information About Durasonix Ultrasonic Cleaner On-Line Visitors

You can visit our website without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors. In general, we gather information about users of
the site collectively to determine, for example, which areas users access more frequently and which Materials users access the most. This information helps us to determine what is most beneficial for our users, and how we can continually create a better overall experience for our users by improving the content of the site.

There are times, however, when we may need information from you, such as your name and address. Customarily, the personal information Durasonix Ultrasonic Cleaner obtains is used only to respond to inquiries, product
registration or to be registered for our electronic mailing list. We may also ask you to voluntarily provide us with information for market research such as, your interests, demographics, and experience with our products. We do
not share this information with other companies or organizations.

Cookies
There is a technology called “cookies” which is an element of data that a website can send to your browser which may then be stored on your machine. Some site pages use cookies so that we can better serve you when you
return to our site. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Website Links
Ridgid.com may contain links to other Web sites such as distributors and sales representatives. While Durasonix Ultrasonic Cleaner tries to link only to sites that share its high standards and respect for privacy, we cannot take
responsibility for the content or the privacy practices employed by other sites.

Changes
If at any time Durasonix Ultrasonic Cleaner changes its privacy commitment, we will post those changes here so that you will know what information we gather and how we might use that information.